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Events & hospitality
You have already paid to win these enquiries. We reactivate the ones that went cold and turn them back into booked, paying work, on the model that suits you.
In the corporate team building sector, your lead flow is often tied to specific seasons and budget cycles. You see a surge in enquiries around the start of the financial year or post Christmas, but the calendar moves on quickly. A company HR director reaches out about a day trip for their sales team in March. They are enthusiastic but busy. They request a quote, you send it, and then… silence. Weeks pass. The lead goes cold. This is not because your event was boring. It is because corporate procurement is slow, and people are busy.
You might have a list of past clients who attended a great retreat last year but have not booked again. You have a database of prospects who downloaded your brochure on leadership activities but never made a call. These are not dead leads. They are dormant ones. They have shown interest. They have the budget. They just got distracted by a new product launch, a merger, or a change in management.
Leaving this value sitting idle is expensive. Every month that passes, the connection weakens. The person who showed interest moves to a new role or forgets your name. When you finally try to contact them six months later, you are treated like a stranger. You have to start the relationship from zero, explaining who you are and what you do. That is wasted effort. It is also wasted revenue. You have already paid to acquire these leads. You have spent time and money on marketing to get them to download your content or book a call. Ignoring them means that initial investment was for nothing.
We do not send generic “just checking in” emails. That is noise. We look at your specific history with each lead. Did they previously book a giant escape room challenge? Did they ask about off site locations in the Cotswolds? We craft messages that reference that specific interaction.
We use a mix of channels. A short, personalised email is often the best first step. It is low pressure and easy to read. We might follow up with a brief phone call if they are a high value prospect. The conversation is simple. We ask how things have been since their last event. We mention a new activity or a change in your offerings that might be relevant to their current team size. We do not demand a booking. We ask for a chat. We offer to send updated pricing or a new idea deck. The goal is to restart the dialogue, not to force a sale.
We also focus on re engagement. If a past client has not booked in over a year, we might send a personalised note wishing them well or sharing a case study from a similar company. It keeps you in their mind without being salesy. When they are ready to plan their next event, you are the first name that comes to mind.
Acquiring new clients in this space is costly. You have to compete with every other agency in the UK. You have to build trust from scratch. You have to prove your reliability. Your old leads already trust you. They have seen your events in action. They know your team is professional and your events run smoothly. They do not need to be convinced. They just need a reminder.
Recovering dormant leads is more efficient. It is less work. It is less risky. And it brings in revenue from assets you already own. You are not betting on a new campaign. You are activating a known interest. It is a smarter way to grow your business. It is a way to turn your existing list into a steady stream of bookings without the stress of constant new lead generation. Let us help you wake up the leads you have already paid for.
Two ways to work with us
You cover costs. We earn only on proven results.
You fund the running costs, which keeps both of us serious. We take no margin up front and earn our share only from the profit we create, agreed in writing before any work starts.
A fixed fee. You keep all the upside.
Prefer a known, predictable cost? Pay a straightforward fee of our cost plus a margin and keep every pound of the recovered revenue.
Send us three numbers and we will come back with a free, honest recovery estimate.